Wish售前客服话术模板
使用说明：以下Wish售前话术模板适用于Wish站内私信和问答，涵盖低价跨境话术、物流时效说明、尺码指导话术、优惠活动话术、售前咨询话术等场景。建议将这些话术整理到快捷聊天工具或跨境电商快捷回复工具中，按"产品咨询、物流时效、尺码指导"等场景分组管理，方便客服快捷回复，提升转化率，支持多平台运营。
Wish售前话术列表
Wish产品咨询回复
Hi! Thanks for your interest! 😊 This [Product Name] features: [Feature 1], [Feature 2], [Feature 3]. Price: $[Price] with FREE shipping! Delivery time: [Time] days. We have [Number] in stock. Order now for fast delivery! Any questions? Ask away! 💬
Wish物流时间说明
Shipping info: 📦 Standard shipping: [Time] days | Express shipping: [Time] days (additional $[Cost]). We ship from [Location]. Tracking provided! All orders include Wish buyer protection. Free shipping on this item! Order now! 🚚
Wish尺码指导
Size guide: 📏 Please check our size chart in the product images. This item runs [true to size/small/large]. Measurements: [Measurements]. If between sizes, we recommend sizing [up/down]. Need help? Send us your measurements and we'll recommend the best size! 👕
Wish优惠活动
🎉 Special Offer! Use promo code [CODE] for [Discount]% OFF! Valid until [Date]. Plus, FREE shipping on all orders! Limited time only! Shop now and save! Check out our other deals in our store! Happy shopping! 🛍️
Wish库存确认
Yes, we have this in stock! ✓ Available quantity: [Number] units | Available colors: [Colors] | Available sizes: [Sizes]. Order soon - this is a popular item and stock is limited! We ship within 24 hours of order confirmation! 📦
Wish产品质量保证
Quality guaranteed! ✓ High-quality materials ✓ Strict quality control ✓ Wish buyer protection ✓ 30-day return policy. We stand behind our products! Thousands of satisfied customers! Check our positive reviews! Shop with confidence! 💯
Wish批量订购
Bulk order discount available! 🎁 Order [Quantity] or more and get [Discount]% OFF! Perfect for: gifts, resale, events. Contact us for custom bulk pricing. We offer: ✓ Volume discounts ✓ Fast processing ✓ Wholesale options. Message us for details! 📧
使用建议
1. 分组管理：建议在快捷聊天工具中，将Wish售前话术按"低价跨境话术、物流时效说明、尺码指导话术、优惠活动话术、售前咨询话术"等场景分组，方便跨境电商客服快速选择合适的Wish售前话术，支持多平台运营。
2. 结合工具使用：配合快捷回复软件，可以统计每条Wish售前话术的使用频率和转化效果，持续优化话术库，提升客服快捷回复效率。快捷回复软件哪个好？推荐试用快语客服工具。